There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue: Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon... view more

            Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including better support for the needs of large contact centers worldwide improvements in the agent and cust... view more

SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time.  It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it... view more

Cisco Webex Calling is a cloud service that offers enterprise-grade calling features delivered from the Cisco Webex cloud. This platform is part of the complete Webex collaboration suite that serves the calling, messaging, meeting, team collaboration and... view more

Cisco SX20 camera moving left right and shaking continuously.  We have factory reset the devices still it is a same problem. Even change the camera of working devices with issue devices still the problem.Now the software version of the device is ... view more