Collaboration Applications

I've upgraded both headsets to the latest (2.1) firmware and have followed the instructions here but when I put the second headset on the first's base, there is never the tone on the first and when I press the button, it does not pair the second. The...

Having problems with Jabber clients timing out when connected through Expressway iOS clients and Android clients are on version 11.0.1 After between 5-30 mins of running in the background, when a user returns to their Jabber window, they get a messag...

Hello all ,I would like to deploy cisco cms  in a headquarter , with cisco kit pro  in multisite over wan .I would like to know how bandwidth consume this codec for the best use .Best regards Akram

Already setup visual voicemail  as per Cisco "Configure Voicemail" guidelines and everything works fine but whenever I disconnect from the network then Jabber Visual VM doesn't load automatically once connected back to network/VPN but all other tabs ...

My organization would like to have a Spark team that is open where people can just join without having to be added manually?

Where can  I look for a user's schedule in Webex?.  So  I can avoid schedule with his busy time block.

Hi - is there any way to record a WebEx session with closed captions?  I know that it can't be done with network based recordings (arf files) but not sure if it will work with the standard webex recorder (wrf file)?  Does anyone know if this will wor...

Hello all, I need to deploy cucm cluster ( publisher , and subscriber ) over wan , and IP phones on different brach .In a headquarter we have call processing CUCM publisher , Cisco unity connection, IM and presence , Expressway C and E, Cisco meeting...

Jabber for Windows 12.8.2 and 12.9.2 on Windows 10We have a single user on Jabber who cannot authenticate to O365 in order to save her chats to Outlook.  She is able to sign into O365 through all browsers and through Outlook, but for some reason it f...

Dear AllI would like to disable recording feature of CMS WebRTC user.As joining meeting from WebRTC is only for guest user. currently CMM admin and guest user (WebRTC user) can record the meeting.I only want to allow recording from CMM admin.Please g...

Hi,I'd like to confirm a sizing detail regarding to CMS.I can see in documentation or Cisco Community that one HD port corresponds to 2 SD ports.But what is the ration for audio ports ?I've read that depending on the server type : 96 HD ports = 192 S...

Hi All,we are using the Jabber App for Microsoft Teams and it works as desired.But due to regulatory reasons we need to know where the "Speed Dial"-Bookmarks are stored. I was not able to find any documentation on this topic.Kind RegardsSimon

Arf Concerter fails most of the times to convert the .arf file to the .mp4 format. Sometimes works well and take a .mp4  output but most the times gives an .tmp file even though I have the plugin installed. The problem happens in win 10 and win 7. Se...

Just wondering if anyone knows if you can still order NFR bundle for 11.5.  I see 12.5 is but I can't find 11.5.  I assume Cisco is not offering it anymore but just putting this out there. Part number I do see is CM11.5-K9-NFRSW CM/SME 11.5 Not for R...