Hi,Agent state went to device failure and when I looked for the Jtapi logs I see jabber unregistered with cause code 1005.any idea what is the description for cause code - 1005 . I am not able to find the cisco jabber Cause code list.
Hi,Agent state went to device failure and when I looked for the Jtapi logs I see jabber unregistered with cause code 1005.any idea what is the description for cause code - 1005 . I am not able to find the cisco jabber Cause code list.
I'd like to know whether there's a way to tell whether the VCS expressway server is in use or not.Note: Credentials have been lost, and we require advice on how to find them without logging in to the server.
Hello, is there a documented limit to the amount of Phone services that can be added to the CUCM (version 12.5) "Phone Services" list? Im refering to the list that is displayed by browsing to Device->Device Settings->Phone services. Many thanks
Hello, We are facing some issues to renew expired certificates in our Exp-C and Exp-E.We sucessfully renewed the certificates several times in the past without any issues. Our security team recentely changed the Certificate Issuer role to another hos...
Cisco Emergency Responder (CER) uses SNMP to gather information from switches that IP phones are connected to. In my experience, this process is slow, fragile, and error-prone. I know of several bugs related to this process regarding crypto and IPv6....
For a customer i need to configure call block for more than 200 numbers based on the ANI. tried translation rule but its can only set upto 100. All the ANI pattern are random so can't use wildcard. Is there any configuration to block more than 100 n...
can Room Navigator do the same function for outdoor booking view with on-prem devices as it does for cloud registered devices? CMS and VQ are used for booking and OBTP. I found the below for cloud devices only: https://help.webex.com/en-us/article/...
Hello, I got into a weird problem with Jabber in my new UC lab setup. Installed UCM, UC and IMP ver 12.5 and configured them to match with production. Desk phones (8851 and 8865) work as expected. Can call each other and access voicemails. However, J...
I have Cisco Router ISR4321 with inbuilt 4GB Ram and flash. I need to upgrade it to 8GB. Should i add 4GB or 8 GB ??
Hello there,Assume, there is a cluster that used _cuplogin only. Then _cisco-uds records were added to the DNS at some point, hence keeping both _cisco-uds and _cuplogin records. Following this change, I wonder if there is a centralized way to check ...
I attempted to set up CUAC Standard 14.0.2 on a Windows Server 2022, but encountered errors during installation. I just want to check do in need to install CUAC in other version.
Hello, I am in the middle of deploying Jabber and MRA for a customer and want to know if the _cuplogin DNS SRV records are still required. Versions deployed are: CUCM 11.5(1)SU3b CUP 11.5(1)SU2 Expressway X8.10.3 Jabber for Windows 11.8.5 Jabber fo...
Hi,I am in the process of developing a visualization tool for Unity Connections, that automatically converts "call handlers" into call flow diagrams in standard graphic file format that can be incorporated in a word file.As a preliminary example I ha...
Dear Team, Our customer required CDR reports of four years, but when we are checking on the CDR Dump duration, we can only see an option to choose 2022,2023. Please suggest what is the maximum duration of CDR reports that can be available in the call...
Hello, guys. A question about Expressway Administration Web Page. We have an Expressway with a server certificate signed by a CA. If we put the FQDN of this Expressway in the browser, ok, the connection is secure. If we put the IP ADDRESS of this Exp...
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