Collaboration Applications

can Room Navigator do the same function for outdoor booking view with on-prem devices as it does for cloud registered devices? CMS and VQ are used for booking and OBTP.   I found the below for cloud devices only: https://help.webex.com/en-us/article/...

Hello, I got into a weird problem with Jabber in my new UC lab setup. Installed UCM, UC and IMP ver 12.5 and configured them to match with production. Desk phones (8851 and 8865) work as expected. Can call each other and access voicemails. However, J...

I have Cisco Router ISR4321 with inbuilt 4GB Ram and flash. I need to upgrade it to 8GB. Should i add 4GB or 8 GB ??

Hello there,Assume, there is a cluster that used _cuplogin only. Then _cisco-uds records were added to the DNS at some point, hence keeping both _cisco-uds and _cuplogin records. Following this change, I wonder if there is a centralized way to check ...

Hello, I am in the middle of deploying Jabber and MRA for a customer and want to know if the _cuplogin DNS SRV records are still required. Versions deployed are:   CUCM 11.5(1)SU3b CUP 11.5(1)SU2 Expressway X8.10.3 Jabber for Windows 11.8.5 Jabber fo...

Hi,I am in the process of developing a visualization tool for Unity Connections, that automatically converts "call handlers" into call flow diagrams in standard graphic file format that can be incorporated in a word file.As a preliminary example I ha...

Dear Team, Our customer required CDR reports of four years, but when we are checking on the CDR Dump duration, we can only see an option to choose 2022,2023. Please suggest what is the maximum duration of CDR reports that can be available in the call...

Hello, I have a call recording solution that supports g711ulaw how can I enforce just the phones being recorded that internals call within same cluster, calls to PSTN and calls over different CUCM using SIP trunk use codec g711u law Please advise I h...

Unity connection 12.5 is using UM sending voicemail to email. But some reason unity connection did not sent email last 3 months.  After re-sync and test the UM profile, unity connection started sending email. Now particular department asking access a...

I have a single user, when using webex for phone calls over VOIP, cannot hear customers unless the speakerphone is turned on. I've checked permissions for the app, uninstalled/reinstalled the app, and reset the phone. Has anyone else experienced this...