Collaboration Applications

Hi, Things are changing rapidly, I had a question for licensing an upgrade from 11.x to 12.5.1. CUCM data sheet states that Upgrade Order (for customers without SWSS) to use UCL-UCM-UPG-K9. But it is not stating what SKU is needed for those customers...

Cisco Jabber state change to disconnected and prompt Update Credentials "Your Instant messaging service credentials are invalid. Please update your account information".   >>>appear in mobile devices   Workaround:   1-Signout from the application and...

Hey everyone! Does somebody know if host joined in coSpace may control lobby participaints list?As example: I am joined into the coSpace as a host and rather than everybody from lobby moving to the call immidiately, I can control who exactly can join...

Good Morning, Jabber for Windows version 12.5.1 Can anyone tell me if there is a proper way to back up the Jabber Chat history and restore it to a different computer?  I have a user who has just gotten a new laptop and would like to have her chat his...

Hello All, We have integrated CUCM (12.5) and a Active Directory but Jabber is not binding with, Contacts are not displayed and, therefore, searching, chatting... is not working either.  In CUCM, AD has been configured as a UC services: - Enhanced Di...

Can I unlock a jabber account directly in the active directory? and does the lockout settings on the active directory affect the credential policy that jabber uses from the call manager?

Hello All, I believe we have to reboot the switch to over come this error. but wanted to know if this will drop any traffic, because lately we are observing voice traffic drop in that particular location.  Your insights pls. Cheers,J

Dears, I have a customer with CUCM version 11.0 wants to upgrade to CUCM 12.5. he has BE6M server. does we need to use CUCM upgrade tool first or we do not need it any more. also, does BE6M can support CUCM 12.5 thanks MRagheb

Hi all,I want check status of TLS version on cucm and esxi host 5.5 ..Any video link is available for esxi host... 

I am unable to update my Windows 10 computer to any version past 1803.   If I do, I get an 'invalid extension' when trying to log into my CUACS application.I am currently running 11.0.3.2604 version... is there a fix for this problem?? I can't hold b...

Can you delete a Room from Teams?

Is there a way to produce a License Usage Report for a CUCM cluster utilizing HCS licensing?   The reports from the HLM only show a high-level view of licenses consumed.  The issue is the report does not match expectations (i.e. more "Foundation" lic...

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