Collaboration Applications

Hi Guys,I am trying to install Attendant console Advanced 12.0.5 in a Windows server 2016 with SQL 2016 installed. Security team disabled the SA user, and give me a new domain account with sysadmin privilege, but when I try to use this account to con...

During the integration of the recording service of the NICE system with the CUCM installed, the following situation has occurred.We have a Cisco Callmanager version 12.5 and the integrator component used is the JTAPI that supplies that version. I und...

Anyone have any ideas why the phone icon on the bottom right side of the jabber client screen would be greyed out.  This happens intermittently. Repeated "sign out" and "sign in" will eventually bring it back.

Hi Guys, I am trying to do the migration of the unity connection using PCD. I was able to do cluster discover and create destination cluster. But, when i try to add migration event it give error "please select the CUCm publisher to process next". I d...

Jabber version 12.8 >> Jabber is to be used as phone only mode  We’ve reinstalled the new Cisco Jabber client with the following command – c:\msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 PRODUCT_MODE=Phone_Mode CLICK2X=DISABLE This was the only way to...

Hello, i am using jabber 12.8.X and it is showing available to me and same to other on their outlook and jabber application.when i go to outlook type my email it is showing grey out status for me only.  what could be the case and how to close it?

Hello Team,I would like to know if there is any chance to change dimension when "Row" is hidden (screenshot 1).Or, for instance, replace "Row" section with "Button" widget instead? (screenshot 2). 

Our teachers are setting up hands on labs and found that there is a character limitation in the Invited attendees text box.  They can only add about 20-25 names to the list and we don't have them available in the pre-loaded contacts option.  Can the ...

From the Jabber release notes:Cisco Jabber for Mac doesn’t currently support CTI connections over transport layer security (TLS). As a result, Cisco Jabber for Mac users can’t switch from using a CSF device to using a desk phone device if they belong...

I was wondering if there is a way to show Jabber usage reports.  We were wondering if there was a way to see how many people are logging in and using the application on a regular basis, etc. Thanks in advance,Alex LP

I get a 401 error code when I "Authorize Google Drive Access" for student collaboration. What is the fix?

In our school district our start and end times for classes don't fall neatly on quarter or half hours.  Because of this we are having problems scheduling Training's and Open labs with the lab computers.  Does anyone else have a way they work around t...

Hi,I am unable to access the learning /training videos. Example i tried to see CUCM Training videos and also webinar videos. Its grayed out for me.url- https://learningnetwork.cisco.com/s/collaboration-training-videosRecent i joined CCIE Collaboratio...

Hello Team, Cisco Expressway 12.6 i've a lap deployment where i need to disable the reverse dns lookup on the expressways. i do remember that there was a command or setting on gui to disable the reverse dns lookup but i completely forgot it. i apprec...

I know it sounds TRIVIAL, but now that zoom, webex and others have virtual backgrounds and blur...has anybody heard if Jabber UC is going to get this feature (I get questions from customers about it). People also want it in CMS WebRTC meetings as wel...