Collaboration Applications

I have a JTAPI application which can deflect incoming call to another diallable destination using Connection.redirect(destination), but is there any method that will decline the incoming call - resulting in the call being diverted to Voice Mail (with...

Hello,I have one internal domain "domain-a.com" with a top level domain "XYZ.com" for enduser clients. Jabber is working fine there.The administrators are in a seperate domain "domain-b.com". There is conditional forwarding from "domain-b.com" to "do...

We have recently migrated from Cisco Callmanager to Webex Calling and ported our DIDs to Cisco PSTN. We are having an issue with calls originating from external sources using Microsoft Teams where they are not reaching our number...number not in serv...

Hello All, I seem to have a strange issue, we have an environment that is SSO enabled, both CUCM/IMP and CUC. You can log into Jabber without any issues and every service connects except CUC, which is still asking me for a username and password in ja...

Hi Please suggest A-FLex Name User Licenses for Cisco IP Phone Quantity = 210 for voice calling 

Good day Gents! What is the current state of the Collaboration side of Cisco? I (27M) am thinking of a vendor switch from Genesys (Cloud contact center solutions - CCaaS) to the Collaboration track of Cisco.I've been supporting products (PureConnect ...

Hello,I know there are already many conversations about this problem but I wasnt able to find a solution for my case.I initially configured Cisco Jabber on prem and already tested it on a Mgmt Server, which I have running in the same domain as the en...

Hello,I have a problem with installing Cisco Jabber Version 14.0 with SCCM.The Problem is that if I start Cisco Jabber, I can type in user@domain and after that, I cant an error like in the picture below. If Jabber is getting installed with SCCM, the...

I want grant access to an user only for CDR reporting. I have created the roles and assigned to the group. That same role has been added to the user profile.After adding the profile to that user and by logging into CAR tool it gives the below window....

We use hosted (cloud) Jabber for our business. Clients have v9.2.4 Build 4528 on Windows 7 workstations. I'm looking for a way to track a user's IM history.  My only solution has been to import the .db file found in the C:\Users\%username%\AppData\Lo...

what is the recommended for production deployment?   is it to use CMS1000M6 or Customized specs for CMS with Co-residency?   and if there is a Cisco document confirm which deployment is preferred.