Collaboration Applications

We are in the process of migrating from Jabber for Windows 11.6 to Jabber for Windows 12.1. Our CallManager and Presence servers are currently on version 11.5. After installing the Jabber for Windows client and before seeing the login page we are rec...

So we upgraded our Webex site last week or so, and the 39.5.6.11 version of the Mac Webex Meetings desktop application is exhibiting strange behavior.  Specifically, if MS Outlook is not running, the background WebExPluginAgent process consumes 10-15...

Hi all, i am trying to explain this as good as i can, i dont have printscreen yet but i will make one when it happens again:in our company we got domain users on local machines and  terminal server users. On the TS jabber always works perfectly; it s...

Hi Guys,I have a small customer with aprox 400 users, I need to deploy a IM and presence 11.5 but I can see the OVA only includes 150 users, 1000 users and 5000 users.150 is too small. For 1000 users option I get a message about it is for BE6K only. ...

I'm interested in finding out what others are doing regarding using the native CMA app versus the WebRTC version, including what folks who've been using the native app in their enterprise for a while think about switching to WebRTC. Here are some of ...

I am having an issue in Jabber where once a user sets their presence status manually it stays that way forever. I can't seem to figure out how to tell them to change their presence back to being managed by the system based on their login or calendar ...

Hi Guys,Suddenly my Jabber deployment got some problem. The Instant Messaging got disconnected while the Phone Service still connected. So I tried to reset my Jabber and and I could not login. The error message was "Cannot connect to the server. Inte...

Every time I get the notice that I have a message in chat, I click on the icon in the dock and the main window comes up.  Then I have to switch to conversations.    I want the Conversations window to be the default.  Is there a way to do this on Mac?...

Hi everyone, This is my first post, I have 3 nodes for a CUCM cluster, 2 nodes for a CUP cluster.I already had configure Jabber for Windows (CSF) and jabber Mobile (BOT) devices.When I use Jabber for Windows (on-premise or MRA) I use the file sharing...

A customer would like to use Click to Call from SharePoint 2019 Click to Call isn't available anymore.What is the replacement of that, allowing customer to dial from SharePoint or other MS software? (Cisco desk phones and Jabber).

Hello!I configured a new voicemail profile with new DN as in this manual https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/iPhone/9_5/JABI_BK_J38B2ACB_00_jabber-iphone-server-setup-9-5/JABI_BK_J38B2ACB_00_jabber-iphone-server-setup-9-5_chapt...

We currently have two Unity servers, a pub and a sub.  I can access the CLI in the pub, but I cannot in the sub.  We had a vendor deploy this, and only recently have I needed to access the CLI.  I can access the GUI however.  Is there any way to reco...

We are currently running a script on a server that was created internally, all the script does is place telephone calls via a CTI registered phone device (7941), it calls various toll free numbers that we programmed it to, if the phone system answers...