Collaboration Applications

Hi everyone,   For a customer we would like to put up the possibilty to have a chat session between the ( customer and external 3rd partys) Via this link :https://collaborationhelp.cisco.com/article/en-us/nzx9su0   ive seen that this is possible but ...

first let me say very few of our users have speakers. when a user clicks play in jabber to listen to a voice mail is there a way to get the audio to play through the desk phone?

Was anyone in the US (I'm in Atlanta)  having having issues w/ choppy PSTN audio and/or having trouble calling into WebEx Tech support?  I called in twice and each time I was listening to their hold music, once for 30 minutes and a 2nd call for nearl...

I am having issues getting my webcam working with the WebEx teams desktop app. However I am able to resolve these issues by changing my default web browser. Does someone know how the WebEx teams app is brokering its connection? Is it doing this via a...

Hello, There are several expired certificates are exist in the current production call manager and unity connection nodes.The active certificates are exist but I need to clean up these expired certificates since I keep on getting RTMT alerts for this...

Hi, I am using sandbox for provisioning all entities like DN,User,Devices in CUCM portal via AXL API’s. What is the path forward for me to test softclients/devices (like login ,chat, calling ,presence, voicemail).      I am looking for jabber client ...

My Jabber client began crashing with use phone link website <a class="phone" id="anonymous_element_1" href="tel:03XXXXXXXX">03XXXXXXXX</a>Nom de l’application défaillante CiscoJabber.exe, version : 12.5.1.27406, horodatage : 0x5c51b0ebNom du module d...

CUCM System version: 11.5.1.14900-11 Hey All, I'm setting up a job with the Bulk Admin tool to update all 8851s common phone profiles.  I have the job set up and ready to go, but the problem is, when I go to the Job Scheduler and set the date and tim...

Hello guys,There was recently a CSA published about a vulnerability in the authentication service of the Cisco Unified Communications Manager IM and Presence (Unified CM IM&P) Service, Cisco TelePresence Video Communication Server (VCS), and Cisco Ex...

I'm using a Jabber client with voice services active. The problem is that when I have a missed call (or calls) Jabber won't show any notification until I open Jabber window and look at the "Recents" icon. So, I have to do that every time I return to ...