Collaboration Applications

Just implimented WebEx Edge Audio.when the user calls into a WebEx meeting, and are connecting through their phone, when we look at the participants, they are seeing just that there is a call in user by=ut no associated phone number.Is this because w...

Hi, I am installing CER in our environment for the first time. I have reviewed the documents of cisco and understood the functionality. But I still have few queries, Could someone please clarify.  1. I want to know how to track the phones. I have ena...

Have users who have meeting series created in Outlook and after changes to the instances of the series, notice the meetings don't show correctly in WebEx productivity tools.  Trying to understand how the sync process works, if Outlook pushes the chan...

Has anyone implemented JABBER integration with ServiceNow? Please share relevant docs and best practices with us. If you have integrated with any similar CHAT tool then also please provide docs as we need some reference material to begin with.

Hi folks, Since CIPC is declared EOL, Cisco has confirmed Jabber as replacement solution. In CIPC using customization, phone keypads were able to lock. In Jabber for Windows, can this be possible? Have any of the folks came with this kind of requirem...

Has anyone experienced issues with a serial connection into a CMS 1000? Using PuTTY, I don't receive an error but it never actually makes the connection either. I can serial into other devices using the same cords and computer. I used COM5 and severa...

Hi folks, Since CIPC is declared EOL, Cisco has confirmed Jabber as replacement solution. In CIPC using customization, phone keypads were able to lock. In Jabber for Windows, can this be possible? Have any of the folks came with this kind of requirem...

Hello,I want to distribute Cisco Webex Meetings Desktop App version 39.3.0.582 via SCCM, but unfortunately I still get an update after the installation. I would like to turn this off. What are the possibilities?I’ll like to use msiexec.exe /q /i "web...

appreciate there is missed call notification in 11.x - is there any way of getting this working in 10.x (any work around?). Must be for an Auto attendant so ideally for a missed call to a Call handler rather than a user ?  Any advice appreciated....T...

Whenever a new user connects to an existing call in Jabber, it kills the audio  for a small time and we all have to stop talking until it rights itself... Sometimes it even kills the audio Any ideas on how we can stop this happening?