Collaboration Applications

Hello everyone, I have a client who has requested for a quote to deploy voice services in his firm. I am recommending cisco collaboration applications because i know how to deploy some of them and also am using them. I am having challenges to know th...

Hi, In Jabber we can create manually a Custom Contact (your pizza guy). Is it possible to import a list of custom contacts? I don't mean import contacts, but custom contacts   Thanks   JH

I am setting up Persistent Chat in IM&P.  I've made my self an Administrator, enabled Persistent chat and restarted the router.  In my Jabber Client, I see chat rooms , and can join them.  If I click on New Room it opens a window, and I can fill in t...

So what i am trying to achieve with the script is few counters for health checks of UC devices.   To do so i am using paramiko lib with python to issue cli commands  over ssh and return the output. This scripts works perfectly fine with commands that...

cucm 11.5 IMP 11.5 vcs e and c 8.9   sometime the customer is experiencing call failure only when making RMA jabber calls to PSTN when using wifi connection from his mobile phones , calls made using his data plan on his mobile go through fine? like b...

Hi all.   I would like to know if I could install Nuance into a BE6000H appliance. My question regards to, I see that BE6K appliance comes with this VMware licence: VMW-VS6-HYPPLS-K9 and in the Nuance installation guide i see that it needs at least f...

Greetings! I see that Webex 33 is now including the presenter video in the recordings. That is a good thing. Is there any way to choose NOT to include the speaker's video? Can anything else be added to the video such as chats? Jeanne

Hello,   We recently deployed PRI line on our CUBE gateway.  After deployment of line, calls are not getting recorded on gateway. We are using network recording (Calabrio).  However on our SIP line all calls are getting recorded.   Thanks 

My customer is  deploying Jabber 12.1.1 and trying to disable the setting to “Send usage data to Cisco” using the jabber-config.xml file.  The file has been updated, and uploaded to the TFTP location on both our UCM servers with the  <TelemetryEnable...

Hi, there used to be an option in Webex to edit the duration of your Webex recording in edit mode. I do not see the option anymore for meetings I hosted. Is this functionality not available anymore or is there still a way to edit your Webex recording...

Hi!   We have multiple CUCM/IM&P (about 30) clusters that cannot be interconnected via Intercluster Peers, just because it's a high number of clusters and IC peering would mean a fully meshed setup and thereof significant increase of bandwidth over s...

I see from older Webex documentation that we used to be able to send Webex invitations via SMS messaging from within the Webex portal. The documentation says it has to be enabled by the site administrator. I've looked through all the settings in the ...

Hello Guys,   Have you received any reports from end-users about Apple Push notification feature for Cisco Jabber for iPhone (Instant Messages) is broken after upgrading CUCM from 11.5 SU3 to SU5?   We have a TAC case pending but so far no resolution...

I have Cisco Jabber 11.7.1 Build 46916 installed on a Windows 10 Enterprise PC. I used to have Jabber on a Win 7 PC and didn't have the below issue.  I place my Conversation/Chat window on the lower right of my second monitor and whenever I received ...