Users are receiving an error "Phone Services Sign-in failed" intermittently when signing in to Jabber (both Android and iOS).I have verified my credentials are correct and entered them multiple times. If I reset Jabber I can sometime sign-in and phon...
Forum Posts
Dear Community: When creating Voice Mail for jabber on CUCM, two UC services needs to be created for Unity Connection: - Mailstore - Voicemail Does someone knows the EXACT different between the two? Thanks
We are implementing jabber and we are stuck with the multi-domain support. In our environment user machine, CUCM clusters and SRV records are in abc.corp.net domain. Network team are reluctant to use abc.com domain in SRV records because .com is in ...
Dear every one i have a CUCM version 10.5 and i want uprage it to 11.5 and i dont know how to check license. I would like to check if the license now supports upgrades or not. Can you help me how to check it? Thanks
Resolved! Chat hunt group
Good morning, Is it possible to have a chat hunt group in Cisco Jabber? For example....let's say the hunt group is called "IT support". Whenever a user has a problem or question he/she will go to Cisco Jabber, search for "IT support" and ask a qu...
Resolved! Presence status timers
Hello,Is there any way in IM&P or CUCM to see the time an user has been available (green) on any of the devices he has signed in? How can I control the amount of time that must pass before Jabber client (CSF, BOT, TCT, TAB) puts the status of the us...
Our users are randomly getting a popup for the Webex Mapi Component. It will only accept their username in the form of username@domain.local and no other. I know that Jabber is causing the popup since it's the only program starting. And if I close Ja...
Hello! I want to use ASP for endpoints and lines from PCP. I have a question about Self-Provisioned Endpoint. The documentation say "If you have enabled self-provisioning for a user, a Line without endpoint will be automatically created for the user...
We have Unity 11.5 and I am trying to export all users to excel so I can give it to the NOC team and they can compare it to AD and remove all users that are no longer in AD. Does anyone have the steps to export the users ?
Resolved! Jabber for Windows LDAP User Lookup
Testing Jabber for Windows with a limited number of clients. While the Jabber client can make/receive calls and lookup clients both in users Outlook and anyone on CUCM, users who are not in CUCM aren't able to be found. I've added the following jab...
Resolved! A-SPK-SH-CLD-SMP
what is Spark Shared Meeting do ? and what is the difference between it and Spark Device Subscription?
The Jabber client that has been installed on my workstation seems to work in every respect, except that in Chat, I cannot see the text that I have just sent somebody, and I cannot see their reply. We've uninstalled and reinstalled different version...
I am looking to remove the IPAddress dialing information that is included in the instructions on how to dial into a meeting, but I am unable to identify which template this is associated with in webex admin. Anyone know which template I would want t...
I've been using webex on my mac for a while now for work meetings. Then one day I tried to open it and it gave me an alert saying webex was a corrupt app and to move it to the trash can. I did so and then tried to reinstall webex, but it didn't work....
Hi, I recently upgraded Jabber from version 11.6 to 12.1. I am using CUCM and IMP 11.5. I am having an issue when i first login to Jabber I am presented with a certificate error. It shows the IP address instead of the FQDN. In the previous Jabber ...
