Collaboration Applications

Hi,   We had a issue on Friday that users was being booted out their Jabber client. We restarted the Presence Server which resolved the issue. We are trying to locate what caused the issue. Can anyone tell us what logs we should check to investigate ...

I know that atleast until CMS version 2.2, Cisco has only tested and supports CMS Clustering and Call bridge grouping with CUCM as the Call control application. I do not see any such updates on 2.3 Release notes if CMS clustering and Call bridge grou...

Hi,   Is it possible for someone to spell out exactly what needs to happen to enable the muting of others for a particular coSpace or call? Customer is on CMS 2.2 - the requirment is for a user (preferably the host) is to be able to mute all other at...

Dear sir/madam,I had deployed Cisco colabpration Cloud for my company and I can make call from Cisco Webex Team for PC to IP phone, but I had trouble with making from Cisco webex team on android app to IP phone or user URI, I monitored log file on bo...

My Customer is running on CUCM 10.5.3 and J4W 11.9.3 When an inbound call is received as a Unknown number and it is a missed call or an answered call. The log of this call is not saved in the recent calls Tab on Jabber. It is only saved on the Hard P...

I've got a Mac with MacOS 10.13. When I'm in a video call with shared content (e.g. desktop or presentation) I get the second window open up, but there's nothing in there other than a green background. Looking at the call stats, I can see my Jabber c...

Hello I am having a problem setting up a storage server for meeting server 2.8. I have setup a NFS Share on a Windows 2016 Server, setup as "No server authentication " " Enable unmapped user access " " Allow anonymous access " Anonymous UID -2 Anonym...

I have deployed jabber guest in a testing environment. jabber guest plugin is only works with internet explorer. whith chrome and firefox jabber guest opens but no video . have anyone got this issue ?

My company want to start to use Cisco Jabber to remplace the old IPCOMM , i have this Problem: after create my Phone with CSF ( it Windows) I  tried to link and AD user but when I log in jabber I get the error Cannot Communicate with the server, We D...

Hey,   Using Jabber Version 11.1.1 Build 22531 on a Lenovo X1 Yoga Gen 2 running latest version on Windows 10.Now when i try to use the embedded camera to make a call i get an error and jabber crashes. Error says Critical File Error D:\jenkinsslave\w...

We are attempting to integrate with Cisco Jabber with a Windows application/server.   Our goal is to obtain the presence of the current user.     The  Jabber SDK is web only option.   We have explored using XMPP client libraries and are unable to aut...

Hello,Is there an end-user guide available for release 12.01 of the Jabber for Windows client?Thanks!