We recently went through a rebranding at our organization which not surprisingly led to a new domain name and corresponding new email addresses for all users.Since then, we have seen some really strange behavior with Jabber that we have been unable t...
Forum Posts
I have an issue with JabberJabber will use Microsoft Active Directory to scan what extension is in the Telephone field of a user's accountThis poses a problem because we have a lot of users that share a common extension (example 11111) and 11111 is p...
Hi, I already upgraded expressway core and edge from X12.5.3 to X14.2.1, after upgrade we don't have login jabber from internet. CUCM version is 11.5(1)SU3a, and we uploaded certificate tomcat CUCM Publisher,Subscriber, and CIMP to Expressway Core a...
Resolved! MRA Jabber phone failure
We've got some users that are using Finesse and MRA Jabber. When they go to answer a call they immediately get put into phone failure mode on Jabber. They currently have Jabber 14.2 and EXP X14.2.5. Wonder if they are hitting a bug or something?
Conference and Merge option is Greyed out in Jabber for windows for all the users.Using CUCM 12.5 version. MRGL is added. Can someone help me on this.
Hey All,I am trying to disable the auto discovery of a user on an internal domain on a MAC device.Also, trying to find out how to do a fresh install on a MAC with user discovery disabled.Can anyone assist?Thanks!!!
Hello, my customer is requesting to configure some logs to be sent to a syslog server in orden to supervise users and agents login/logout throufh http/https, SSH, etc., failing attepts, or any other security threat that can potencially affect the pla...
Hi Guys,On my deployment, we can lookup someone's phone number from Jabber, so we can call them. I believe it is a directory lookup into the AD. Below is the screenshot of the current condition on the Jabber.May I know from which menu that I can sett...
Hi all. We want to prevent our end users from changing settings in the Jabber application, specifically the status settings. What is the best way to do this? Registry setting, Jabber XML file, or something else?Thanks
I'm trying to call forward no answer (5113), busy etc. to a CTI Route Point (2212) that goes to a Unity Connection System Call HandlerWhen I call 5113 and they let it ring, it goes to the voicemail greeting "Cisco Unity Connection messaging system......
I am not able to reserve collaboration 12.5 lab and always it shows conflict errorsas an alternative I want to reserve 14.0 lab but it's not available I don't understand what's wrongcan anyone check and please guide me with this issue?
Resolved! Partial Service on PUB but not SUB
Yesterday I deleted CTI Route Point 7001 in Call Manager, not realizing it was a Trigger for an APP in UCCXToday I deleted 7001 the Trigger in the App and also deleted the CTI Route Point in Call Manager.Trying to get to ground zero. Trying to remove...
Hi there!I have set up a CUCM server and have successfully registered some physical phones. I am trying to set up a Cisco Jabber softphone, but I am receiving error 'Provide server information' when registering the softphone. I don't have an IM and P...
Does anyone know how to configure the generation of a weekly CDR report and automate the process of sending it via email?
Resolved! Cisco Jabber SSO Timeout
Hi Babu Jabber with SAML SSO -- when you let the PC run over nights and days without shutdown then you get some day a message that the session has timed out. You have to shutdown and start again jabber for successful Login. How can this issue be a...
