Collaboration Applications

Dear team ,I have multiple selfsigned certificates have been expired and I want to delete them.what is the impact if any ?what is the services to be restarted ?can it be done during working hours ?Certificates are cup , cup-ECDSA, cup-trust, cup-xmpp...

Our security team is alerting us of a Cipher Block Chaining (CBC) ciphers detected (low-severity finding) on our expressways. Would updating our ciphers to the recommended Resolve this issue?   https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expr...

I thought that Jabber doesn't save the chat history, but apparently it does, in AppData.But how can I access it and view it?

If we changed priority of any agent's skill then in which UCCX logs we can get this checked.

Dear Community Has someone found a way to migrate Code base Register phone from one CUCM cluster to another without asking user to enter the new code? Thanks Alex    

I'm trying to resolve an issue that I believe is caused by no Agents being in the Not Ready state.The trouble is, I can't get much information from the manager that wants this resolved I seem to recall from a previous employee in my position that she...

Has anyone implemented Unity Connection to send SMS notification when email is received?  Is it possible to send API call to Twillio to message user via SMS that they have a voicemail? Or can it be done right from the Unity Connection notification it...

Trying to get users notify when they get voicemail by SMS.As anyone implemented Unity Connection to send SMS notification when email is received?  Was thinking about something like Unity sending API call to Twillio SMS gateway to SMS to user mobile. ...

Good morning!  I recently downloaded QMA on my machine but I am having issues.  QMA has already been setup at the customers site, and we got asked to take it over and support it.  I'm not finding much information on this so was seeing if someone had ...

Cisco Jabber logs you out due configuration change working from Home on VPN?

Cisco Jabber for Windows 14.1.5 has been released last friday but there are no release notes or updated caveats yet?

Hello all,   Hopefully this question has an easy response.   I have three CUCM clusters.  One for general user population, one for UCCX agents and an SME.  The phones registering to the general user CUCM and the UCCX agent cluster share IP subnet ran...