Collaboration Applications

Hello, I'm getting intermitent errors (487-Response) for calls to Jabber 11.9 crossing Expressway. When Jabber are inside the network, everything is fine.These errors are intermitents. For the inside user, it gets "Call Failed, try again" and for Jab...

Dear all,I need to add a directory to a Spark Board 55 device.While using this directory, i want to make easy to find onPremise video conference devices and call them without need writing whole domain portion.Is it possible? Is there any way to add a...

My customer's DNS is unique where everything is resolved publically on the same domain. We are looking into setting up Mobile Remote Access for Jabber clients but the collab-edge SRV record will be accessible both internally and externally (same with...

We have a group of users using IMP only where we want to disable certain Jabber functions.  As they are IMP only , they do not have device profiles.  Is there a way to assign a specific jabber-config.xml file to these users so I can remove features f...

Good morning members, I have Jabber version 11.9.0 running on Windows 7. The client loads up fine, but keeps disconnecting from the CUPS server. It will show the person online, but then randomly disconnects and reconnects. I upgraded to the latest ve...

Currently have agents with Jabber installed and using Salesforce however the number within SF is not recognized by Jabber as a phone number that can be clicked.I'm guessing i need to get the tel: in there so it will be recognized?Anyone ever done thi...

Hi I am trying to integrate Jabber to salesforce. I am not able to find any Rest API for calling Feture. It would be great if i could get step by step document for integration Jabber with salesforce.

Hi all, i'm testing jabber for windows 9.0.1.8802 with CUCM 8.5.1.10000-26 and Presence 8.5.3.10000-59.I've figured out how to configure the client to use the directory from CUCM (UDS mode) and how to retrieve the contact photos. I've a strange behav...

Hi Voice Experts, For reason of security, one of my client deside to change the option "this user can log on to:" from "all computers"to "the following computers" for all users on AD, in such a way every single user can't connect to any computer othe...

Can we register Spark Room Kit Plus on Microsoft Office 365 over Wifi Network?If not any VC endpoint (any OEM) which can do the same i.e. work over Wifi and register on Office 365?