Collaboration Applications

Hi All, I have installed Jabber with EXCLUDED_SERVICES attribute and now trying to remove it. Tried the following with no luck. - Uninstalled Jabber- Deleted APPDATA and temp files- Restarted machine- Installed Jabber with EXCLUDED_SERVICES set as no...

Hello! I have the below environment: CUCM & IM/Presence 10.5.2Jabber 11.5.2IM/Presence Cluster with 1 Publisher and 1 Subscriber in the Site same site. In CUCM we have "Presence Redundancy Group" which contains both IM/Presence nodes the "Enable High...

Hello, we experience latency issues during phone calls inside the LAN environment when we use Jabber for calls. I can see in the call statistics that roundtrip/latency time jumps up to 200ms and higher for a few secs during the call. If this happens...

Jabber for Windows 11.8.3. or earlier. Configure Call Pickup Group with the option to NOT display the calling number. On deskphones it works very well. At Jabber Clients the calling number is still displayed in pickup popup window. Cisco Communicatio...

Hi all,     We are running sort of HyperCare support and I want create a Jabber persistent chat room so that whoever gets an issue can login to that Group chat by clicking on some URL or something like that. (instead of they reaching to us and we inv...

Wondering if anyone else is seeing this.  It seems like we are no longer able to see presence Outlook for users after migrating to Jabber 11.8.2 Build 50390.  This is a hybrid deployment with some users on both this build and also 11.6.3.44957We had ...

Our large Webex meetings are often interrupted by people talking in the background without their phone muted.  It can be difficult to determine the culprit based on the speaking icon on the participants panel because they stop speaking before the sou...

Hi I got this task to change the call pickup notification time for cisco jabber from 10 sec, to 20 sec. I searched the documentation for this parameter and found the Call Park Display Timer service parameter. Value was 10 so i changed it to 20. And ...

Hi Cisco Support Community We currently use Cisco Jabber FW 10.6 and we are looking to migrate to 11.8 an are currently at testing stage. In 10.6 we have Outlook/Exchange Presence status working and we also have Meetings enabled so that we can both ...

We are using Jabber Version 11.8.3 Build 51659.  I often need to ask co-workers to share their screen so that I can take a look at issues they are having, When they pass control to me, I cannot click directly on the icon that I want to choose.  I hav...

When creating custom emoticons do you also have to create Retina versions too? and if so how do you define them in XML for Jabber to use them? Custom ones are 20x20 pixels and Retina's are 40x40 and 60x60 ?

I am using Cisco Jabber 11.8.0 Client and have come across a limit to the number of Custom Statuses allowed. It only allows for up to 3 Custom Statuses per the Main Status Types: Available, Away, and Do Not Disturb. Is there a way to change this defa...