How do I mute Notifications/ Alerts for a room? Ex- If I am part of 10 chat groups and if I only want to receive notifications for 2 chat rooms (on a given day), how do I do that? quick google search showing me this solution---Click Informationand se...
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CUCM v14 SU2Forward No Answer Timer: This parameter specifies the seconds to wait before forwarding the unanswered call to the Call Forward No Answer destination, if specified. Make sure the value that is specified in this parameter is less than th...
Hi Guys,I am new to CUCM AXL API and I was referring the Cisco Dev guide for creating/automating the IP phone/softphone configuration.In the initial steps I used GET to interact with AXL API and the response code was [200]. While accessing the AXL co...
Hello Folks,We are facing issues where cucm end user are not able to login to Mediasense Search and Play.It says "incorrect username and password"We have restart AXL service from cucm , we have changed application user password and applied same to Me...
Webexとsalesforceの連携をwebex for salesforceパッケージを利用して設定したが、1時間ほどで一日のプラットフォームイベント超過エラーが発生し連携が切断されてしまいます。Salesforceの1日のプラットフォームイベント上限は25000件ですが、受電開始から1時間ほどで超過してしまう状況です。これはSalesforceのプラットフォームイベント拡張パッケージ（100,000件）を利用しても半日ほどで消化してしまうペースです。設定はWebex help center...
Problem:The Voicemail of the Cisco Jabber does not work.Error: Voicemail has stopped working.Please pay attention to the screenshots. Note:Phone and chat services of Cisco Jabber for users are working correctly and there are no problems.Only the voic...
We have ISR 4K series router with IOS 16.09.05.we have enabled SRST (Max dn and max ephones command has been added) We have enabled smart licensing and we have SRST licenses in our smart account but still I can’t see router is consuming any SRST Lice...
Hi,We deployed a new expressway-c and -e Cluster.Traversal Zone Port is configure with TCP 7001 on both C and E. We dont have any certs right now, so Just TCP as a first start.Firewalls rules seems to be Ok. Exp-e receives the pakets on Ports 7001, b...
I having issues using SFTP when trying to install some firmware on CUCM (System version: 11.5.1.18900-97). Every time I enter the remote server details it gives me the error "The user name or password is not valid." this is either from the CLI of GUI...
Dear team ,I have multiple selfsigned certificates have been expired and I want to delete them.what is the impact if any ?what is the services to be restarted ?can it be done during working hours ?Certificates are cup , cup-ECDSA, cup-trust, cup-xmpp...
Resolved! Expressway Weak Cipher vulnerability
Our security team is alerting us of a Cipher Block Chaining (CBC) ciphers detected (low-severity finding) on our expressways. Would updating our ciphers to the recommended Resolve this issue? https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expr...
I thought that Jabber doesn't save the chat history, but apparently it does, in AppData.But how can I access it and view it?
If we changed priority of any agent's skill then in which UCCX logs we can get this checked.
Dear Community Has someone found a way to migrate Code base Register phone from one CUCM cluster to another without asking user to enter the new code? Thanks Alex
Resolved! Jabber MRA visual voicemail not working
Working on MRA deployment and everything is working as expected except Visual Voicemail. From the client "You do not have permissions to access this voicemail server". I have checked the allowed List and Voicemail configuration on the Expressway ap...
