Collaboration Applications

Hi Support, any one who is voluntary to support on this. I just configured traversal and UC zones. all is active. and status of unified communications also okay. the internal and external dns same name but different ip address. A and SRV records conf...

Hello Is it possible to confugre the jabber-config.XML that at the jabber Programm start the user get a popup with a message? We use a callmanager and want to inform the user with actual news by jabber. I have not find any XML statement that implemen...

Hi, I newly integrated CM with IMP. I am not using DNS or AD in my environment at all but during installation i hope i gave domain name pdc.com during IMP installation. I created users locally on cucm. These users are assigned UC profile and require...

Hi, I have webex 2.5 MR6  (Version: 2.5.1.6139.B-AE) installed in my company (2000 ports). Sometimes, when user try to schedule a meeting via outlook, it gives the following error (screen shot also attached): "The system is having difficulty process...

Hi Community, There is a problem in Jabber Clients (iPhone and Android). They disconnect from phone service after a while and can not reconnect to phone service unless our clients sign out and sign in again. There is no problem with IM and Presence ...

Hi According to the release notes Spark do not support Touch 10 panel on SX10 and SX20 endpoints. The only way to use Spark if you use the TRC6 remote control. This lack of support reduces the user friendliness of the solution and make it harder to s...

Hi Community, I deployed Expressway E and C Version 8.9. iPhone clients disconnect from the Phone Service after a while and can not reconnect to Phone Service unless sign out and sign in again. I attached iPhone debug file. Please advise. Thanks an...

Hi, anyone know the necessary steps to enable MFT via Expressway MRA ? Internal its configured and working. What steps needs to be done for external Managed File Transfer to federated contacts? Thx in advance

Hi Everyone We are using CUCM v11 and IM&P v11 and all feature is working as well but files transfer does not working with jabber participant. When click to send file and screenshot its alwayws waiting and does not doing anything. Thanks

HI I just upgraded from Jabber 11.7 for Windows to 11.8 for Windows. I didn't do a new install I installed over my previous install. All of my Contact Images are gone and my user list is showing email addresses instead of names.  I tried a Reset of ...

Hello:   I have some users that they use Jabber as a softphone with certificate. With the certificate installed they don´t have any problem to use the computer for calls, and you can see the device certificate in the personal folder in the certificat...

I have a requirement to run pre-training test sessions with training delegates. The purpose of these sessions is to ensure that delegates are able to use the WebEx software as well as to make sure their microphones and webcams are working correctly. ...

Hello I am currently working on an install with Presence 8.6 and Jabber 10.5.  For the most part things are working fine, however in Jabber there is no way to initate a chat with a contact unless you call them.  When you call them the dialiog window ...

After installation of Jabber 11.8, I cannot see my text messages anymore, someone already seen this behavior before? I just cannot see the text that I have just sent somebody, and I cannot see their reply. Some ideia what is happening or any troubl...