Collaboration Applications

I am trying to convert two webex files to flv.  When I do that it ends up producing audio files that are the correct length and video files that are shorter than the actual program. 

We have a situation where we have multiple users behind a retail line that all have the same extension in ipPhone in AD. This is because there are 2 phones on the line and up to 10 users working who all have that extension. The problem arises when th...

Hi all, I have implemented an Expressway collaboration edge, seems to work fine. Need help on the below scenario. Three endpoints A, B and C where A is a Jabber client on windows logged in from internet, B is dx650/dx80 and C is jabber client on wind...

I have never been able to get this to work. We have an on prem IM / Presence deployment with Expressway for MRA etc When our users try to join a Webex conference by dialing the URI for the meeting i.e. user@company.webex.com, audio is connected and...

I've been so frustrated with Jabber client for overriding the "Call using iPhone" feature on Mac and having no apparent place to revert the setting. I've not yet tried completely uninstalling Jabber as I need it for the daily grind.. but DO not need...

Greetings,I have recently registered my SX20 codecs to the Cisco Spark Cloud. Placing video calls within the spark cloud app to other works great. My question is how can someone outside of the spark cloud place a video call to any of my video codecs ...

Hi. We have a problem with group chat (not persistent rooms). The group chat starts ok, but as soon someone tries to write in the group they get kicket out of the group chat when pressing <enter> . And the people left in the chat do not see their me...

Hi,I'm trying to troubleshoot why jabber for windows 9.7.2 is not able to establish calls to PSTN dialed by DN and to other jabber user called by URI, not DN. We have CUCM 10 with IM and Presence 10. IM and Presence is newly installed. I have created...

Hello, We are running Jabber for Windows version 11.1.2 on Windows 7. When I type a user's name in Outlook new email window, the Presence bubble appears next to the user's name but it shows an "offline" status (grey color). However when I search for ...

J4W 11.7 WebEx (Hosted) Due to licensing restraints we deactivate users that do not use WebEx over a period of time, but doing so causes an error message for our Jabber users that have their WebEx account deactivated.  Besides buying additional licen...

J4W 11.7 CUPS 10.5.2 CUCM 10.5.2 Is it possible to disable file sharing capabilities but allow screen capture between internal J4W clients?

Hi Team, i am using Jabber 11.7. i read from few cisco docs that the local IM chat history is hard coded to 99 or 100 messages per contact. Q 1) Is the limit same for Cisco jabber 11.7 ? If yes, then how  can i see chat history for few contacts for...