Collaboration Applications

Message Auditing and Compliance

Good evening.We're looking at rolling out the Jabber client system wide, but am curious what people are using for message archiving and auditing for compliance/legal requires and HR needs?We're engaged with Actiance currently, but am having some majo...

Jabber via collaboration Edge

HiI have what may seem a stupid question, I have been searching all the documentation and the community site and I cannot find what I am looking for confirmation of.We are using Jabber on the Iphone 10.5.2 and when we exit the WIFI network and go ont...

VCS-E MRA problem. Calls good in from internet, but fail out.

I will try to work left to right on my configuration Left: CUCM Pub and 2 Subs 9.1 domain name configured internal FQDN certificate *problem no DNS client with IP defined CUCM cluster membersCUPS 9.1 with DNS client and internal FQDN certificateVCS C...

Unable to change assignment for 1 users. Please ensure the users are not already assigned locally or in a remote cluster.

We have 2 CUCM 8.6 and one presnce server 8.6. users are imported from AD. There are 255 users and all of them are CUPC status enabled except one user. That user shows status unassigned. If I try assign the status I get error "Unable to change assign...

Jabber 10.5 MST transform breaks digital signature

Not a new problem, but when trying use to use Orca against the Jabber MSI\MST files, it fails, leaving the installer with an invalid digital signature (a problem for folks posting the installer for download , web browsers and AV software tends to wan...

Cisco Jabber CTI control the Deskphone (LDAP user NOT Work & Local user Work)

Hi All UC Experts, I am using the CUCM 9.1.2 and IM&P 9.1.1, I want to enable the CTI control Deskphone of Jabber.I granted the related rights, including "CCM End User", "CTI Enabled", "Standard CTI Allow Control of Phones supporting Rollover Mode", ...

Jabber audio issue

Hi all, I have Jabber installed in the pc customers, but the issue is, when they get a call and answer via Jabber, they can't hear the person how did the call, but the other person (the one to did the call ) can hear them, this issue is with calls fr...

Instant Messaging and Presence Server Certificate Issue with Jabber Client

Hey guys,I have a 1 pub/1 sub IMP cluster that is 9.1.1.31900-1.Jabber client is 10.5.CA is in house and root certs and host certs are verified to be correct over a show web-security. As well, when I browse to the FQDN of the 2 servers i no longer ge...

Jabber and Gsm Call status

Is it possible to automatically update presence status to busy in jabber mobile when the user is attending a gsm call?I've been testing with jabber for iPhone and it doesn't work...

desktop sharing in desktop phone mode.

Hi all.Does j4w support desktop sharing during video call in desktop phone mode (cit control) ?

Resolved! An error will occurred when call telephone number by Jabber Guest URI.

Hi,I tried to call one telephone number by Jabber Guest URI in IE10 by this link:https://jabberguest.cisco.com/call/22014191@cisco.com?name=Ziwei%20FanBut an error will jumped as below and disconnect the call, I have no idea about this issue..Could ...

CMR Cloud PMR URI

Hello,We recently ordered a handful of CMR cloud licenses to try out. Everything is working great except for how the custom PMR URI is laid out. Because we don't use SSO with WebEx our login username is our email address. So the custom uri goes as...

Resolved! Touch Panel Reset

Hi,Does anyone know how to do a reset on a Cisco Touch 10?

Grabar el Chat del Jabber

Hola a todos.Requiero de su ayuda para conocer si existe alguna forma de poder grabar los chat de los usuarios que tienen instalado Jabber . Existe alguna forma de poder resolverlo? gracias