Collaboration Applications

HiI have one issue in some of my Cisco Jabber for Windows users.Once they login to Cisco Jabber on windows, they get the receiver icon beside some contacts, but beside other contacts they dont get receiver icon, nor can they call those contacts throu...

i have recently moved from 4 digit extensions to 10 digits.  all extensions are in the same partition, and are dialable ip phone-ip phone.   I have a single application rule that prepends 91 to a 10 digit number for offnet dialing.   Jabber client is...

Hey there !I have some DX80 devices here for testing purposes and I have to implement them. I have faced some issues that I found very disturbing for a devices that has been marketed in a very good way. I am first very surprised how the setup is done...

 I am having an issue with jabber client when a user log in they are getting webex mapi component error.Has anyone seen this?(Please see attached screen shot)Thanks in advance.  

Greetings,Using Jabber 10.5(4) and clients on the internet using VPN with split tunneling are unable to launch desktop sharing with an error "cannot connect to server".  My initial thought is that the client is trying to initiate communication with a...

We are using a 3rd party product for an internal directory. Web based.The Dial function in javaScript looks like this:function Dial(n,t){location.replace(n+":"+encodeURIComponent(t))};where t is the number in e164 format.We encounter issue with the "...

Hey Guys,I am trying to configure Cisco Jabber voice on Samsung Note 3 Neo phone, Android Version 4.3. My Cisco Anyconnect VPN is connected and WiFi is OK, yet the Jabber application is disconnected throughout.Thought it was network but it is not.Tri...

I'm trying to connect a Dual Mode for Android phone to CUCM 10.5 but when I press on verify I keep getting the error: Connection failed. Check your Phone Services settings and try again.The phone has connectivity to the CUCM since I'm able to open th...

We've received a couple of reports that occasionally a Jabber client will report that the certificate of one of our IM&P servers is not valid. (We've had this reported on both Windows & Android clients) If, in the Windows client, you click "Show Cert...

Hi All,i've configure cisco IM and Presence v10 integrated to CUCM v10 some service running well (UDS, CTI Deskphone, VM, Presence) but Jabber client cannot connect to Softphone  (SIP) and i was configure ucsf(Client Service Framework) for jabber cli...

Hello!Could you please help me.I have CUCM_9.0.1.10000-37 and CUP_9.0.1.10000-21 run on VMware and cisco jabber client for windows 9-0-5.IM and presence work fine but I cannot make calls using softphone. I created CSF device for userAssociated user w...

Hello, we installed the server, and updated all the patches, but the time zone was not correct.Please tell me how we can manually correct the time zone for a country or city, or when will the update?Thank you!