Collaboration Applications

Hi, I have a SX20 - TC7.1.4.908e4a9 it is always outputing Presentation audio even though no Presentation is being sent. Other SX/C Series models have the option to have "Video Association" to the audio but the SX20 does not have the option. How do I...

       If a presentation* is being shown from a VC end point/or by Jabber, the audio cuts off, then the video of the Jabber user freezes. The call has not ended on our end we can still hear and see them. A few moments later their video on our end fre...

Is it possible to send an IM to an outlook distribution list?Eg. users would like to be able to search in Jabber " All Staff" and send them an IM, much like Lync.What is required for that to work? do we just need a SIP proxy / IM address on the distr...

I am researching the best way to have Jabber clients use the correct phone number for contacts.  Currently, the customer is using the ipphone field to store the desired local extension for the contact.  However, the default is to use the telephone nu...

Hi all,I have a user trying to make a VoIP call from an iPhone when connecting to a meeting. Is this supported?  Thanks, Randall  

Hi All,I am trying to use the Voyager Legend UC with WebEx on Prem on my Macbook Air 2013 running OS X 10.9.1. The microphone works ok, but no sound is heard. This is both via the BT300 and the inbuilt bluetooth adapter. Spokes for Mac is installed. ...

Have a customer that is currently running a Meeting Place server and it looks like we will have to be doing an upgrade/migration to Webex Meeting Server going forward.Question is that that what I am seeing in the release notes for both Meeting PLace ...

Hi All, Does any one know (or documentation) if the 7821 phones support video (not talking about CUVA) to co-inside with Jabber? Have done some testing and can't seem to get it to work so I am not sure if it is a SIP thing or 78xx thing... Any help m...

We're currently piloting Jabber and are looking at presenting the Jabber client thinly with App-V or ThinApp - has anyone been successful in doing so?I have the client presented to some users, but we are seeing some different behaviour.  On an App-V ...

Hi,I have IM & Presence 10.0 (on premise) , CUCM 10.0 and jabber for windows 9.7.2, Is it possible configure SSO to jabber ? if so, can i have the cisco document about? So far I have red of SSO at cloud base not IM & Presence on premise.I appreciate ...

Hi,not sure if i missed something:Can anyone confirm that SSO is not supported in on-prem mode?We have a customer with 8.6 CUCM/CUPS/UCN and he does not want to enter any username/password in Jabber for Windows.From my point of view there is no optio...

Hi,We have got the below license:We have around 2000 + ip phone users & 3000 system users. Can we install cisco jabber on all the computers?What license exactly we require to install cisco jabber for 3000 Desktop users and few number of ip phone user...

Our client is running cisco Jabber 9.7.0. One of their requests is the ability to share files/screenshots in a group chat. I can only find this function in one on one chats. Am I missing something and is this functionality available in later builds?