Collaboration Applications

Cisco Jabber for Windows (9.0.1, CUPS 8.6.4, UCM 8.6.2, Exchange 2010) always shows status as "Away" for one user. Others seem to be working correctly showing "one the phone", "in a meeting", etc. Tried reinstalling client with no change. If you manu...

I am trying to use jabber over an ASA ipsec site to site vpn and keep getting the "unable to connect to server" message. I am able to ping the server from site. I assume it may be to do with the ASA setup, but not sure what. I have removed the inspec...

When I run Jabber for Windows in Softphone mode, I do not hear the "ringing" when placing a call out the PSTN.  I have silence until the called party answers or voicemail is reached.  I do get "ringing" for internal calls.  I did not have this proble...

Hi there,I've configured Jabber Mobile and Remote Access (Collaboration Edge) so that users outside the company network can use IM and Softphone feature. IM is working fine and when we making a call, it rings and when we pick up the phone there is no...

Is there a way to deploy Jabber for Mac in Phone only mode so that it can be used as a soft phone without CUPS? I have done this on Windows successfully but can't find any information on it for Mac. I also tried J4W in Parallels with Win7 but it did ...

Hi there, Is there a way to import via XML into Jabber a list of cloud contacts such as Gmail contacts or any other messaging system contacts? Checking the Jabber Advanced Feature guide,http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vxc/english/v...

Hello,I'm installing a BE6000 in my lab, which includes CUCM, IM&P, and Unity v10.5.  I'm using Prime Colab Provisioning to configure everything.Everything is local users, no AD/LDAP.I created a user, and added a service for endpoint with line, and s...

Hi,Is it possible for the Jabber login, like WhatsApp, that can use the sim card as the auth., then the user would not need to enter the username & pw every time.Can I create the user cert. for every person? Once user make the one time auth. to deplo...

Does anyone know if there is documentation that describes the WAN traffic in CWMS 2.5 MDC?  I'm looking for the TCP/UDP ports that must be prioritized on the WAN to properly class our traffic between the two data centers.  I can't find any such docum...

If CUCM is LDAP integrated, the user ID will be the sAMAccountName.  So, by default, the JID would be "sAMAccountName@JID domain". Is there an option to have the JID be "lastname.firstname@JID domain"?

Can you advise on when a Jabber client for Windows Phone 8.1 will be released? 

HiJabber for Windows 10.5 doesn't resolve the outlook contact during incoming call.Application dial rules are created and cop file is loaded. Parameter in jabber-config.xml is enableLocalAddressBookSearch by default.We use the telephone local setting...

Hello,Several users informed me that Cisco Jabber for Windows 10.5 crashed sometimes: every day or every week that depend...I have noticed that for users where Jabber crashed, they are under Win 7- 64bits but with Outlook 2013/2013 32bits.Is there a ...