Collaboration Applications

Does anyone have any information on password recovery for the admin account of a Cisco Telepresence Virtual Machine deployment?  I have found information that booting to the ISO could allow for pwrecovery but I can't find anything but OVA's. Please a...

Hello,We have an integration with CISCO CMS solution. For this CMS we have installed 50 PMP licences, and currently have 49 CMS users defined.We have one single user profile, which has the “hasLicense” property set to true, and this UserProfile is se...

Hi, The announcement of EoL for cisco unity express was since last April 2020 but up to now  there is no optión in replacement product for unity express.Does anyone know if there would be an option in short time to be used in stead of CUE when CME is...

Hi, I've an IT team with 15 guys and all of them will works after hours in a specific day of the Month to support our company. Is possible to schedule call transfer after hours by a specific date (Calendar), and not by week days (monday, Tuesdat, Wed...

Hello everybody, we have newly introduced Cisco Jabber and Finesse and one thing bugs me out. How do i monitor agents without having to log in on every call seperately? Our last system had the possebility to log on an agent and stick with him until t...

I am using the latest version of the Jabber app on iPhone. I want to silence the app and make it vibrate only as when I am in my office, the office phone rings and the app on the iPhone rings, which is annoying. I cannot see an option to silence call...

Hi there!  We developed an integration with Cisco Umbrella and ran into a bug when using the base URI as suggested in the docs (https://management.api.umbrella.com/v1) - sometimes the response that was returned is "invalid credentials". After looking...

While logging into the unified attendant console getting the below error "You are unable to login because a server cannot be located" . The same server can be accessed from a different machine, whichever the machine having the 21H1 OS facing the same...

Currently we have 4 digit extensions setup in CUC for voicemail. Due to some mergers I've added some 5 digit extensions to CUC for voicemail. If I dial the user's 5 digit extension and they don't answer the call will forward to voicemail as expected....

Would like to explore on using use BiB (Built-in-Barge) and Silent Call Monitoring without UCCE/UCCX possibility. If this able to configure on the CUCM only. If yes, how to do about it. What will be the alternative to have this features without witho...

Dear All, Is it possible to configure speed dials so Cisco Jabber, please share the document to configure it.Secondly when the user change his mobile or reset the jabber account will these speed dials retain in his profile Regards,  

Hey All,We are currently trying to consolidate clusters and need to bring over Remote Destination Profiles and Remote Destinations. We have done the base configuration and the Remote Destination Profiles came over but the Remote Destinations keep get...

I configured expressway 12.7 with 1 ucm and 1 cups server.as i checked the in https://cway.cisco.com/csa all the configuration is okay and even it can login to device through the above tool.but i cant login through any device(Windows,IOS,Android).the...

How to use existing speed dials of IP communicator on Jabber for windows?