Collaboration Applications

Anyone seen this error on a Client Jabber IM 9.2.2 Build 3271?User reports that they left and when they came back it was there.  It appears to have been created as a result of a phone call notification for the user.  I have the Jabber crash report (Z...

Is there a way to add all contact center users to the contacts list automatically? Right now, our agents are having to search for and add contact manually.

Hi all, I just deployed Webex on-prem server - all works great aside from SSO, but we'll figure it out.Getting to the point of purchasing licenses and have some concerns.In the Admin manual:If you perform a major upgrade or disaster recovery on your ...

Hi,I have a CUCM 9.1 deployment and IM and Presence integrated. I can control my phone through Jabber and place calls using deskphone or softphone, chat etc. The only thing I cannot figure out is how to call the actual jabber client. If I call the ja...

Hello all,I am trying to enable the end users to be able to override the preloaded server based Jabber client settings on a MAC notebook.If the end user goes into accounts on the client he can see the settings, but is not able to edit those.I cannot ...

jabber video is not see camera on newest mac book air?

Customer has MAC jabber Client and when calling outbound the called party can hear him but customer cannot hear called party. Internal extensions working and audio is good both ways. This is only happening when he is at home and remotes in. Thoughts?...

Just wondering where group chat history can be seen and reviewed.ThanksJan.

I upgraded to v9.2.2 (from an earlier 9.2) and all of my contact photos went away.  Our photos are stored in AD and I did clear the local client photo cache.  What gives?

Jabber does not register to Call Manager over VPN - latency issue?I've noticed that some users are having issues with their Jabber clients connceting to Call Manager (9.0) over vpn depending on where they are.  The magic number seems to be around 150...

Hi,Has anyone had any luck getting the SOny Lt25i working on Jabber for Android with CUCM IM + P 9.1 ?I have a client and an Samsung S4 works fine but the Sony is intermittent.

Everything works inside of our network... ie authenticating with the VCS but not outside the network.I started a log on the Expressway and then went outside of our network and tried to connect to Jabber.I have my expressway zones set to do not check ...

We have a CUPS server 8.6 and are running Jabber for windows 9.2we can't make outgoing calls from the Jabber client contacts, as the leading 0 is missing from the contacts phone number.How do I add the prefix? I am thinking to create translation patt...

Cisco Jabber clients for windows can't make calls after I uploaded the cisco-jabber.xml to the cucm tfp server,all the phone numbers are grey.   before that, the jabber clients worked fine.Below is my cisco-jabber.xml <?xml version="1.0" encoding="u...