Collaboration Applications

We have a CUPS server 8.6 and are running Jabber for windows 9.2we can't make outgoing calls from the Jabber client contacts, as the leading 0 is missing from the contacts phone number.How do I add the prefix? I am thinking to create translation patt...

Cisco Jabber clients for windows can't make calls after I uploaded the cisco-jabber.xml to the cucm tfp server,all the phone numbers are grey.   before that, the jabber clients worked fine.Below is my cisco-jabber.xml <?xml version="1.0" encoding="u...

Hi,I have Cisco Meeting Place 8.0 with Audio-only Deployment. It is running on MCS 7835I3- RC1. Now I want to upgrade from 8.0 to 8.5.I have the following queries:1) Do I need to buy a new hardware to upgrade to 8.5? If yes, what will be a cost effec...

My understanding is that the CUWL Professional licensing we own includes licensing for On-Prem CWMS. Does anyone know how to get the actual licenses for this scenario? We've been working with our account rep but have had no luck yet. Just wondering i...

I am trying to install Jabber in a Ipad for one of my clients.  This is my first time using the Ipad client.  We are not using the public jabber accounts so he doesn't have one set up.  We are only using the paid version.  I have his account configur...

Hello,Please assist on given below query !!System Deatails of CUCM & IM Presence ServerCUCM:1>  System version: 9.1.1.20000-52>  VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU X5650 @  2.67GHz, disk 1: 80Gbytes, 4096Mbytes RAM3> Physical Server UC...

Hi allAny news when Plantronics EHS will be supported in J4W 9.2.X?Best regardsKristian

Having trouble with Webex participants hearing the audio of my Camtasia 8.1 .mp4 video I'm playing when sharing my screen. My Windows 7 system audio is on. I'm using a computer headset while sharing my screen in Webex and playing my Camtasia video. I...

Hi, I have an old MeetingPlace 6 system. Issue - Intermittently users are getting static and dead-air experience. Looking at Call Manager CDR, the call is trying to route to offline audio server. I verified the IPGateways for failover Audio server co...

                   Are user data files manually created or are they populated from the exchange server? I have users that are not listed in the data file to send them invites to conferences.

Hello Guys I am wondering if somebody could help me with the meaning of certain values that is shown in the meeting place event log.I have the following:08/13 12:31:17.72  P 8    RN MC s=009 mcpHangupNotification 08/13 12:31:17.72  P 8    SE CP m=020...

Hi allI'm trying to get the option InitialPhoneSelection to work. I want our Jabber to start with the deskphone selected. But it's impossible. Whatever I do Jabber starts in softphone mode. I have deleted all local config files before sign in, so Jab...

Hi,we have a intra domain Federation within our company with the same Jabber, Lync SIP Domain. for example:jon.doe@cisco.com -> Lyncharry.winter@cisco.com -> JabberIf  i now search in Lync Client for harry winter i only found a telephone  contact and...