Collaboration Applications

Hi,1) I have J4W 9.1 client where it loses the Jabber connection settings every now and then and the end user has to re-type server address and domain name. Strange thing is it is only happening with one end user and all other users are just fine. An...

Hello,   I am having problems to register my iphone client to CUCM.   I am using CUCM 9.1.1 with last COP file installed and Jabber for iphone 9.1. I have followed all the steps according to the Admin guide1.- Change Service Parameters > SIP Dual Mod...

HiIs it possible to take and display more than 3 phones from MS Active Directory in Cisco Jabber for Desktop interface?I mean by default Cisco Jabber uses three phones: telephoneNumber (BusinessPhone), mobile (MobilePhone), home (HomePhone). But what...

installed jabber on two laptops.when connected to LAN works OKwhen connected with VPN from home with "use my computer for calls" :i can make calls by typing the number in the search bar and receive call OK.but not call from contact list or searched l...

We have integrated Cisco Jabber to our corporate environment and it works perfectly fine internally. However, when user vpn in to the network, the video call become 1 way video. Audio remains fine.

Are there any installation switches for remote install via the MSI/DMG? I will be pushing this backage via Dell KACE K1000 appliance and would like to configure default options for the users during the install/upgrade such as Disabling (or 'unchecked...

I am trying to configure my clients so they can update releases of Jabber by clicking on "Check for Updates".  I am getting the error, "Could not contact the software update server."  I have verified the URL's in the XML files are correct and I can g...

Hi All,I did't set up Extension Mobility to allow users to Sign in or Out. When i open Jabber app the first time, i just entered the Devie ID and the TFTP Server.After login, i want to use another account for testing, so i tap the Settings icon, go t...

Hi,I have a CUCM and CUC 8.6 and I want to use an iPhone as an extension of a desk phone. I downloaded the Jabber application for the iPhone and I configured it on the CUCM. I selected the Option of Primary Phone for the desktop phone. However, what ...

I will have Jabber configured in Deskphone mode and in Softphone mode, my requirements are the following:Physical phone will be able to dial LD numbers.Jabber softphone will dial only Internal numbers.When my Jabber is in Deskphone mode, which CSS wi...

As Jabber may be using some IPC modules...I would like to know if someone has seen this issue with Jabber:Coexistence between Lync and Jabber.(This is due to the current conflict of USB audio resources between Lync and Cisco IP Communicator).Issue re...

Hi,I have a user who is running Jabber 9.2.0, and is having an issue with his Jabber showing a couple of contacts as offline when they're not.I found the issue to be with it being integrated with Outlook and the IM Address within the profile of the c...