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Presence Viewer for User Error - Application User presencevieweradmin configuration of roles needed

Hello All, I am unable to use the link "Presence Viewer for User" in CUCM End User Management. I receive an error/alert "No privilege or failed to login to retrieve Presence Viewer information." I think this is because there is no role assigned to th...

catkins101 by Beginner
  • 2 replies
  • 0 Helpful votes

Warning: External Audio Delay

Hi All, One of our users complained that the audio of the C60 is dropping from the WebEx intermittently. I found the following warning: WARNING: External Audio DelayHigh delay in audio loop detected. Highest delay: 190ms There seems to be an audio ...

Yangjp715 by Explorer
  • 1 replies
  • 0 Helpful votes

Test environment issues

I set up a new test environment for v12 UCM, IMP and UCCX.  When trying to connect a user via Jabber I get cannot communicate with server.  I have installed Jabber with the UPN discover disabled and am using a non domain machine.  I set the Advanced ...

TomMar1 by Participant
  • 4 replies
  • 0 Helpful votes

Jabber Webex Meeting Status

Is there anyway to have that Jabber status change to "In a Meeting" or "In a Webex" when a user is actually in a Webex.  Currently, it changes to "In a Meeting" when there is a meeting on the users calendar.  That is different. Two scenarios:1) I hav...

clarkst12 by Contributor
  • 2 replies
  • 0 Helpful votes