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Call Forward on Jabber for MAC

coop1
Level 1
Level 1

User is trying to call forward his Jabber client on a MAC and it is saying "Call forwarding is disabled". Where do I fix that in CUCM?

3 Replies 3

Dennis Mink
VIP Alumni
VIP Alumni

Make sure you have a call forwarding CSS configured on the line configuration of the relevant device, check this first.

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MinhPhan92575
Level 1
Level 1

Did you find the solution for this. Coop1

jopal
Cisco Employee
Cisco Employee

Hi Coop1,

May i know what is the Jabber Client version being used, are you manually trying to add Call Forwarded Number on Jabber Client itself?

I am suspecting you might be Hitting Defect "CSCwb20855 "

Try configuring Call Forwarding Number from Self care portal and test.

Thanks & Regards,

Joy