Hi , we have users with jabber on the iphone having problem to dial out. With the same settings on the csf desk pc jabber can dial out . On the trace I see iphone jabber sending email@example.com and receive unallocated number, while desk jabber sents firstname.lastname@example.org and connects. DN under jabber profiles has external phone number mask with correct number to send. Where also I can change name to number in caller id? CUCM 11.5, jabber 12.x
yes, and I think its because of iphone jabber is sending name instead of number in the URI . Where is this can be changed? WHere is jabber pulling caller id name is it from AD directly or from End User config in CUCM (is it user id or Directory URI)?
From what you have described as the issue, jabber ios client is using URI dialling based on the user's mail address. The DirectoryUri attribute, when mapped to mail, will be used for uri dialling. Do you have a jabber-config.xml file uploaded to the cucm tftp server? Just run this https query in chrome browser and see what you get. https://<cucm tftp ip>:6972/jabber-config.xml or http://<cucm tftp ip:6970/jabber-config.xml.
Jabber clients will send a request to the directory server for DirectoryUri attribute. Depending on what it's mapped to (mail or msRTCSIP), the directory server will return that to the client. However, client will use the URI dialling only if EnableSIPURIDialling attribute is set to 'true'. Well, this default value of this attribute is 'true'. So looks like only the Jabber iPhone client has EnableSIPURIDialling enabled and disabled for CSF clients.
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