cant able to receive the calls in Jabber

[narasimhateja]

Hi Team,

I have configured Jabber, now i need to transffer the calls to my jabber device (Mobile or Laptop) when i'm not pick the call on IP Phone

Thanks in advance..

NTRao

[Manish Gogna]

You can configure the Forward No answer setting on the Directory Number page of the IP phone on cucm. set the Forward no answer destination on IP phone to the Directory Number assigned to your jabber client.

Manish

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[narasimhateja]

i have the same number for both jabber & IP phone, in this case what can we do..

[Manish Gogna]

Nothing, both would ring simultaneously. If you want one to be forwarded to another then have different DN's configured for both.

Manish

[devils_advocate]

Would it not be easier to share the line so they both ring?