CDR report in PCA

[Yangjp715]

Hi all,

Is there a way to change the time period in PCA regarding CDR report? I am using PCA v11.6. The time period for CDR report is only for 7days.

Thanks in advance.

[Brandon Buffin · Accepted solution]

Change the Report Data Retention Period (days) setting on the SFTP Settings page. See the following link.

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/11-0/Assurance/Advanced/Guide/Cisco_Prime_Collaboration_Assurance_Guide_Advanced_11_0/Cisco_Prime_Collaboration_Assurance_Guide_Advanced_11_0_chapter_010111.html

Brandon

[Yangjp715 · Accepted solution]

Thanks Brandon, I found that paging but there is no place to change the report period. My account is supper user, should be administrator for modifying this?

[Brandon Buffin]

I ran across the following thread indicating that this would have to be changed in unified service monitor. Also, Cisco is recommending not to change the value. You may need to open a TAC case to verify.

https://community.cisco.com/t5/unified-communications/prime-collaboration-assurance-cdr-retention-period/td-p/2376040

Brandon