certain requirements for unity greetings upload?

[baselzind]

Im implementing auto attendant through unity connection 12 at a customer ,  does the voice recordings uploads for the unity connection greeting need to have certain requirements ? or any WAV file can work as a greeting and can be uploaded into unity? is there a certain maximum file size or other file specifics? 

[Shalid Kurunnan Chalil · Accepted solution]

hi, 

As per the unity connection 12 SRND notes;

Unity Connection supports the following audio format for the recorded file:

• PCM linear
• G.711 mu-law
• G.711 a-law
• G.729a
• G.726
• GSM 06.10

File format is CCITT u-Law 8 x 8.000kHz mono WAV for earlier releases

please refer the page number - 25 from more details on supported coded and format. on SRND - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/design/guide/b_12xcucdg.pdf 

 Regards,

Shalid