Change Phone time from 24hr to 12hr

[johnkuntz]

I currently have a bunch of the 7841 Phones and the time shows in 24hr time. My timezone is set in the admin portal, but it still shows the time in a 24hr format. Is there a way to change this or should I make this a feature request?

[keglass]

John,

I recommend you post this to the Cisco Support Community for more information and feedback.

https://supportforums.cisco.com/

In addition, I did a Google search on this issue and found a helpful blog post that recommended a factory reset of the keypad, so you could try this, too.

Kelli Glass

Moderator for Cisco Customer Communities

[johnkuntz]

I did do a full reset of the phones before adding them to Spark. I posted on here, because I believe this functionality may exist in Cisco Call Manager, but I don't believe it's in Cisco Spark. On the phones themselves, I did not see any option to set the time or display of the time.

[lpratt]

John,

You can set time from my.ciscospark.com settings 

Change the Time Zone of Your Device | Cisco Cloud Collaboration Help Central

Louis

[Tommer Catlin · Accepted solution]

Correct me if Im wrong, there is no way to change out of 24h to 12h... only timezone changes (but still in 24h format).

[lpratt]

That is correct

[johnkuntz]

Yeah, unfortunately the time zone is set correctly, but it doesn't affect the 24hr time display.