Changing Phone description for multiple devices

[jonragnar]

Hi all

My first post here.

I have custom descriptions for phones on the phone control field in Jabber

Like here

https://supportforums.cisco.com/discussion/11983771/multiple-selections-use-my-phone-calls-jabber-924

Where on CUCM do i change this?

I have turned every stone on our CUCM 10.5.2

Best regards 

Jón Ragnar

[Marcelo Morais]

Hi jonragnar,

 Jabber uses the 'Device Phone > Description' field to differentiate 2 or more of the same 'Device Type'.

 If you only have one 'Device Type' then it only shows the 'Device Type'.

 In other words:

<'Device Type'>: for only one 'Device Type'

<'Device Type'>-<'Device Phone > Description'>: for 2 or more of the same 'Device Type'.

Hope this helps.

[jonragnar]

When i change the Device - Phone  - Description field i do not see that in my Jabber.

[Marcelo Morais · Accepted solution]

Hi jonragnar,

 that's the correct behavior:

<'Device Type'>: for only one 'Device Type'

<'Device Type'>-<'Device Phone > Description'>: for 2 or more of the same 'Device Type'.

As soon as you have only one 9971 and only one 7940, the only option is the 'Device Type' ... if you have two 9971 (for example), then you would be able to change the Description.

Regards.

[jonragnar]

Thank you

This works when i use 2 of the same devices

[jreinmann]

Has anyone come across another way to modify the description?