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Chat timestamp off one hour...sometimes

User A sends a chat to User B (who isn't logged in). When User B logs in, the chat window pops up, and the message's timestamp is off 1 hour. Subsequent messages between User A/B have the correct timestamp while logged in. We are using J4W 9.7.2 on Windows 7 PCs.

 

Anyone know what could be causing this?

 

Thanks!

4 Replies 4

hello

 

I have thé exactly same problem with jabber 9.2(6) and with Win7.

No ddts found for this issue.

If a person have a idea ?

thanks

Christophe/

Hello

 

A ddts exist for this issue but is not fixed in the futur release ;

CSCuh15004 : Timestamp formatting issues can occur when recieving a screen capture

if any person have this issue and who's solved i take^^

Thanks in advance

regards

Chris/

ryan_oconnell
Level 3
Level 3

A customer of mine has the same issue, Windows 7 with J4windows 9.6 and 10.5

 

Did you ever find an answer here?

Emmanuel Akum
Level 1
Level 1

Hi SPSmith,

 

Did you get this finally resolved? And what was the solution?

 

Cheers