cisco 8865 with enhanced line mode

[mkhriesa]

Hi team,

we have a question about the 8865 with enhanced line mode , if we configure one of those 10 button as "All call" to check the recent calls , we noticed that the button not active , nothing happen when we press on it , so it seem enhanced line mode not support all features , please advise

8865 with CUCM 11.0

[Mike_Brezicky]

Have you looked over the Features Available in Enhanced Line mode in the 8800 Admin guide, found here:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series/P881_BK_C136782F_00_cisco-ip-phone-8811-8841_chapter_01011.html#reference_B79D0A49A50063E00AFD61EA83CC1D0C

You are right that Enhanced Mode supports less features than session line mode.

[mkhriesa]

so all call / Recent call not supported?

[Mike_Brezicky]

It does not look to be. I usually point to the UP key on the green ring for users to reach their All / Missed call list.