Cisco CUC call handler Office hours and Non Office Hours Greetings Issue

[amalmichaelvj]

Hello Cisco,

I am facing one issue in call handler in CUC.i have greeting messsage for normal calls then forwarded to operator.

How can i create a new setup for non office hours days and time another greetings.

Please help..

when Calls comes after 5 PM and before 8 AM. Calls should direct to another greeting.

[Jaime Valencia · Accepted solution]

Configure the schedule as required, then use the closed greeting and routing as needed by your requirements.

[Nithin Eluvathingal]

You can use Scheduling  in CUC. Below is an example which I have in my lab.

[amalmichaelvj]

Thanks for the details.

When calls in office hours this will work.

What about non office hours greetings. that is another greeting

[Nithin Eluvathingal · Accepted solution]

You need to enable closed greeting.