09-16-2015 10:06 AM - edited 03-17-2019 05:31 PM
Hi!
I have CUCM and I.M 10.0
In CUCM i created BOT device for Cisco Jabber client for Android phone.
From this Android phone i can successfull connect to the CUCM server from outside network through Expressway-C server, and i success connect to the phone services, and i can make call success.
But when i move into the internal network i can success login in Cisco Jabber client from Android phone, but i can not connect to the CUCM server and phone services, and i get the following error:
"Can not connect to the phone services server. Check your network parameters"
But from iPhone devices phone services work well from outside and inside network.
09-16-2015 08:28 PM
Was this working before??
Does this happen to all other Android clients??
09-18-2015 03:40 AM
Hi.
In our company CUCM was recently deployed.
I tested this issue on Samsung Galaxy S III - and Cisco Jabber work well on this device, as in inside network and outside network.
Obviously Cisco Jabber support not all Android devices.
09-26-2015 10:51 PM
Is the DNS entry in the phone services/voicemail within Jabber client reachable from inside network?
At my employer our mobile devices are actually on a separate network than pc/servers.
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