Cisco Jabber for Android - Can't connet to the CUCM phone services from inside network

[AAkivkin1982]

Hi!

I have CUCM and I.M 10.0

In CUCM i created BOT device for Cisco Jabber client for Android phone.

From this Android phone i can successfull connect to the CUCM server from outside network through Expressway-C server, and i success connect to the phone services, and i can make call success.

But when i move into the internal network i can success login in Cisco Jabber client from Android phone, but i can not connect to the CUCM server and phone services, and i get the following error:

"Can not connect to the phone services server. Check your network parameters"

But from iPhone devices phone services work well from outside and inside network.

[Jaime Valencia]

Was this working before??

Does this happen to all other Android clients??

[AAkivkin1982]

Hi.
In our company CUCM was recently deployed.
I tested this issue on Samsung Galaxy S III - and Cisco Jabber work well on this device, as in inside network and outside network.
Obviously Cisco Jabber support not all Android devices.

[LuckyAces]

Is the DNS entry in the phone services/voicemail within Jabber client reachable from inside network?

At my employer our mobile devices are actually on a separate network than pc/servers.