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Beginner

Cisco Jabber for Desktop more than 3 phones from LDAP

Hi

Is it possible to take and display more than 3 phones from MS Active Directory in Cisco Jabber for Desktop interface?

I mean by default Cisco Jabber uses three phones: telephoneNumber (BusinessPhone), mobile (MobilePhone), home (HomePhone). But what if my users in AD have 4 and more phones (Fax, Pager, IP Phone, etc.).

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Enthusiast

Re: Cisco Jabber for Desktop more than 3 phones from LDAP

Yes, you should be able to do this by creating a jabber-config.xml file per the following instructions:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration_chapter_0101.html#JABW_CN_G2B2641C_00,

but it looks as if you are limited to 4, since there are only 4 number attributes and there is not a way to customize the name on the Jabber interface:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration_chapter_0101.html#JABW_RF_AA1BEF05_00

It requires that you are using EDI not UDS directory lookups, which it sounds like you are (default).

Your xml will look similar to this.

<?xml version="1.0" encoding="utf-8"?>

<config version="1.0">

<Client>

</Client>

<Directory>

<DirectoryServerType>EDI</DirectoryServerType>

<BusinessPhone>ipPhone</BusinessPhone>

<MobilePhone>mobile</MobilePhone>

<HomePhone>homePhone</HomePhone>

<OtherPhone>telephoneNumber</OtherPhone>

</Directory>

<Options>

</Options>

<Policies>

</Policies>

</config>

Beginner

Re: Cisco Jabber for Desktop more than 3 phones from LDAP

Thanks,

but are there any plans to see this feature in the future releases (customize display name, customize a number of records)?

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