04-15-2012 03:30 AM - edited 03-17-2019 02:17 PM
Dear team,
I tested Cisco Jabber for Windows and almost all features are working well except one which is desktop sharing.
As for the desktop sharing, the “Share desktop” icon is grayed out even if i use my desk phone or PC as the phone.
The infrastructure I am using is composed of:
- CUCM version 8.6.2.20000-2
- CUP version 8.6.1.10000-34
- Cisco Jabber for Windows 9.0.0 build 5435 (build date 18-01-2012)
Please advise.
Regards
Message was edited on April 19, 2013: Lisa Marcyes from the Cisco Collaboration Community Team added community category and tags for greater ease in filtering (no change to content).
05-10-2012 09:47 AM
Yes correct. It is BFCP based to video end points only. no remote control with on prem. WebEx is needed for that piece or go hosted.
Thanks
Srini
05-03-2012 02:14 AM
Hi,
How do I have access to the Cisco Jabber for Windows 9.0.0 software
05-03-2012 10:51 AM
Pranjol,
The only version of the software available now is 9.0(1).
You can find it on the cisco.com software download site.
Kelli Glass
Moderator for the Cisco Collaboration Community
05-23-2012 09:37 PM
Hi All,
Can somebody please confirm if remote control is also possible after desktop is shared?
Our desktop sharing is working fine when we are on call using CSF but once shared i dont see any option to ask for control or provide desktop control to other party.
Without desktop control i dont see much use of this feature in our environment.
Please confirm.
Thanks
Vikas
06-05-2012 11:18 AM
Srini's response was correct.
No remote control in the current release for on-prem (CUP) users using Video Desktop Share.
This is on the backlog for implmentation in a future relase.
Regards,
John
07-27-2012 08:02 AM
Hi,
With an on premise solution does Jabber provide Desktop Sharing without the use of Webex? I've read previous replies but struggling to see a straight answer.
Our Jabber client has Desktop Sharing grayed out.
Cheers
Rich
07-27-2012 08:05 AM
You can only do BFCP based desktop sharing which requires an active call to be established first(audio or video in soft phone mode). If that isn’t done you cannot share unless you use WebEx. This applies to on premise mode only
Thanks
Srini
07-27-2012 08:11 AM
Srini,
in the case if Jabber for Windows end point call to video conference bridge,PVDM3 Resource, can solution support for SIP/SCCP in the same conference and sharing slide using BFCP? if not do any workaround solution?
Thanks,
Teerath
07-27-2012 08:17 AM
PVDM3 based resources don’t support content sharing. You have to look at MCU for that piece to be able to support content sharing in a multi point session.
Thanks
Srini
09-19-2012 01:46 PM
Hi rodgero81, can You send me your jabber for windows 9.0.0 installer, because the 9.0.1 to 9.0.5 dont work properly in windows 7, my emails are ecaballero@infocenter.com.py and edgar.randu@gmail.com
10-02-2013 05:43 AM
Hi there
just checking what the status is on this.
Does an on-prem Jabber deployment support remote control nowadays?
My Jabber 9.2.4 client still has the desktop sharing button greyed out.
Is it because our CUCM is only v7? Will upgrading to v9 make it work?
I understand Remote Control will require WebEx regardless of what CUCM version we have. Correct? Does that mean that if we require remoting during a Jabber chat session, then we will need to stop the chat and open a different WebEx client?
Thanks!
10-02-2013 12:14 PM
Hi Alessio,
Jabber desktop sharing uses softphone mode working on the Jabber client. Webex isnt needed.
Hope that helps.
Please rate if it answers question.
Rich