Cisco Jabber for Windows // Softphone mode // question to CFS config

[Stefan Walter]

Hi Community,

I have a question to the follwoing problem.

Hope anybody can help me or give me an hint.

Our customer have an CUCM / IM&P in version 10.5 cluster.

He wants to use the fqdn in the CFS device. I try to look into the CFSSEPXXXXXX.cnf.xml and saw in the

<processNodeName>HOSTNAME instead of FQDN</processNodeName> only the hostname.

Its possible to get the fqdn in this field ? Where I have to change the Settings in CUCM / CUP ?

Thanks in advanced for every hint,

Stefan =)

[Mohammed Khan]

Hi Stefan,

You  have to define fqdn on CUCM  --> System -> Server Page

HTH,

Regards,
Mohammed Noor

[Stefan Walter]

Hi Mohammed,

thanks for your fast reply.

Do I have after changing the fqdn on cucm to restart the tftp service as well ? Or should the client logoff / login again ?

thanks,

Stefan