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Beginner

Cisco Jabber Hyper Link

Hi all ,

 

When I send a message in Cisco Jabber's Chat with 4 digits ,The message send with Hyper Link which place a call with ciscotel: (like click to dial).
I changed the option EnableCiscoTelProtocol to False on jabber-config.xml.
Now when I click on the Hyper link on Windows 10 it's not place a call but i got the following message :"You'll need a new app to open this ciscotel".
Is there an option to disable Hyper Link or make the jabber not trying to open an application?

 

Thanks,
Danielo

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VIP Collaborator

Re: Cisco Jabber Hyper Link

Try the parameter

<EnableConvertNumberToURI>false</EnableConvertNumberToURI>

Maren

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2 REPLIES 2
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VIP Collaborator

Re: Cisco Jabber Hyper Link

Try the parameter

<EnableConvertNumberToURI>false</EnableConvertNumberToURI>

Maren

View solution in original post

VIP Advisor

Re: Cisco Jabber Hyper Link

Can you try disabling click to call on a single desktop to see if it works?

The installation parameter is CLICK2X and described a little bit at the following link:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_on-prem-deployment-cisco-jabber_12-6/cjab_b_on-prem-deployment-cisco-jabber_12-6_chapter_010000.html#ariaid-title14

E.g., Run cmd as Administrator, then use: C:\>msiexec /package CiscoJabberSetup.msi CLICK2X=DISABLE

Anthony Holloway

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