Cisco Jabber Hyper Link

[Daniov1]

Hi all ,

When I send a message in Cisco Jabber's Chat with 4 digits ,The message send with Hyper Link which place a call with ciscotel: (like click to dial).
I changed the option EnableCiscoTelProtocol to False on jabber-config.xml.
Now when I click on the Hyper link on Windows 10 it's not place a call but i got the following message :"You'll need a new app to open this ciscotel".
Is there an option to disable Hyper Link or make the jabber not trying to open an application?

Thanks,
Danielo

[Maren Mahoney · Accepted solution]

Try the parameter

<EnableConvertNumberToURI>false</EnableConvertNumberToURI>

Maren

[Anthony Holloway]

Can you try disabling click to call on a single desktop to see if it works?

The installation parameter is CLICK2X and described a little bit at the following link:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_on-prem-deployment-cisco-jabber_12-6/cjab_b_on-prem-deployment-cisco-jabber_12-6_chapter_010000.html#ariaid-title14

E.g., Run cmd as Administrator, then use: C:\>msiexec /package CiscoJabberSetup.msi CLICK2X=DISABLE