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Cisco Jabber Notification - Message sent from SAP

Dear all,

 

We are facing an issue with Cisco Jabber notifications when sent from a BOT.

We have a bot user, created in our AD that send messages from SAP to a chat room using XMPP.

The problem is that we do not receive notifications in the taskbar when a message is sent from this BOT.

However, we receive the popup on the top right corner.

 

Our users need to see the notifications in the takbars, that they don't miss important messaged.

 

Does anyone has face this issue in the past ?

 

Thank you.

 

Stephane

 

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