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Cisco jabber picture not displayed

abd88elhak
Level 1
Level 1

Hi
i would like to add my picture to my jabber profile
i uploaded jabber xml file into cucm and also a placed my picture on web server
the pitcure has the same name of the user directory and it reachable if i access to : http://ip web server
but when i open cisco jabber the picture is not displayed
please find on the attched file jabber xml file used 

regards 

7 Replies 7

shh5455
Level 3
Level 3

Did you restart the TFTP server on CUCM?

Can you verify the jabber-config.xml file you downloaded from CUCM has the picture info?

yes i restarted the TFTP file on CUCM  and the the jabber xml file is downloaded successfully 

but the picture still not displayed even i delete jabber folder and i restart jabber client 

 

 

Check out this link and make sure your XML file is right.  It should be pretty easy.

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_0101.html#JABW_RF_C64A52C3_00

 

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the xml file is created by using a file generator

i have question : what should i give as name for the picture on web server ?

This is what I have used.

 

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
  <Directory>

<PhotoUriSubstitutionEnabled>true</PhotoUriSubstitutionEnabled>
    <PhotoUriSubstitutionToken>sAMAccountName</PhotoUriSubstitutionToken>
    <PhotoUriWithToken>http://staffphoto.example.com/sAMAccountName.jpg</PhotoUriWithToken>

</Directory>
</config>

that means if the user name on cucm is : abdel chahir for exmple

the name of the picture name should be achahir ???

In my case, we were LDAP integrated, so whatever the LDAP name of the user was that's what it looked for.