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Cisco Jabber Video for iPad

Jesse Hoffman
Level 1
Level 1

Can anyone out there comment on their experience deploying/enabling Jabber Video (aka...Jabber registered to VCS) for iPad?  I found that with our existing internal VCS/TMS Provisioning settings, we were able to install and use the Jabber Video app and register to the VCS with no issues. 

However, I have talked to others who have encountered errors/problems using Jabber Video with their existing/working VCS and TMS Provisioning settings.  Per Cisco's documentation (below), there are some steps listed that are needed.  I am looking to clarify if, and when, these steps and settings may be needed and when they are not. 

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPad/Admin_doc/output/b_Jabber_for_iPad_admin_guide_chapter_011.html

Any feedback or comments are appreciated.

Thanks!

Message was edited on April 19, 2013:  Lisa Marcyes from the Cisco Collaboration Community Team added community category and tags for greater ease in filtering (no change to content).

1 Reply 1

Georg Kehrer
Level 4
Level 4

Hi

Pleas use the supportforum to get a quick answer:

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/jabber

I have only made the followe steps and the Provis was working.

I have only Problem with Provisioning Status whether are the user Online or not.

Step 1  Download the template to your local server fromhttp://www.cisco.com/cisco/software/navigator.html?mdfid=280443139&flowid=29241.
Step 2  Upload the template or template schema in TMS.

The term "template schema" is used in TMSPE while the term "template" is used in TMS Agent Legacy.

Step 3  Add these server addresses, in addition to any other necessary settings, in the template:
  • public SIP server address
  • SIP server address
  • phone book server URI
Step 4  Assign the template to the appropriate groups of users.

Any template you assign to a group is inherited by all users in the group, all subgroups, and all users in subgroups. You cannot assign a template directly to an individual user.

Best Regards

georg