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Cisco Jabber Video not initating/working on IPAD

gurpreetsingh11
Level 1
Level 1

I have a situation where jabber video is working on windows clients and not working on iPAD. I have checked the video capabilities on call manager and found it to be ON in both cases.. The connection is through expressway. Please suggest where to start the investigation.

1 Reply 1

Ciscollab_Amit
Level 4
Level 4
Is the video working with other devices, for example I-phone and Android? Check the phone services under account information and video capability sending settings in I-pad Jabber as by default video is off.

Regards,
Amit