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mohamedbineesh
Beginner

Cisco Prime Collaboration Assurance - CUCM SIP Trunk Status "No Service"

We have Cisco Prime Collaboration Assurance Version: 11.6.
All the CUCM Nodes are manageable and Accessible from PCA Inventory.

However SIP Trunks from CUCM to Cube/Voice Gateway Routers, Unity Connection are showing "No Service" in PCA. But from the Cisco Unified Communication Manager, these trunks are showing "Full Service"
Other SIP trunks to IMP, CMS, etc are showing "Full Service" in both CUCM & also in PCA.

 

It seems Prime Collaboration Assurance is not updating or getting the status from these SIP Trunks.

SIP Trunks from CUCM to Cube/Voice Gateway Routers, Unity Connection are showing "No Service" in PCA.

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