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cisco smart software satellite manager enhanced not synchronizing with cisco

cisco smart software satellite manager enhanced not synchronizing as scheduled. We scheduled for 30 days. but after 30 it will not automatically synchronize. every time we need to manually enter cisco smart account details and then synchronize. Why its only working manually and not scheduled? is there any thing missing?

 

Last time when i tried to synchronize  even that got failed. what do we need to do in this case?

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Beginner

Re: cisco smart software satellite manager enhanced not synchronizing with cisco

Hello ,

 

Hope port enabled for your CSSM IP - 

 

  • User Interface: HTTPS (port 8443)
  • Product Registration: HTTPS (port 443), HTTP (port 80)
  • Communication to CSSM: HTTPS (tools.cisco.com, api.cisco.com, cloudsso.cisco.com), port 443

Refer Link : https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/212883-cucm-smart-licensing-mediated-model.html

 

Regards

Vinod 

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