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Cisco SX20 problem when place a call and receive a call

tbl-company
Level 1
Level 1

‎01-07-2015 11:10 PM - edited ‎03-17-2019 04:47 PM

We have a Cisco SX20, after configuration it can receive a call, but it's disconnected when press Accept button. And we cannot place a call to other point.

Can you help us solve this problem?

Thank!

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2 Replies 2

Anas Abueideh
Level 9
Level 9

‎01-09-2015 04:06 AM

Hi,

what is your SX20 firmware ? do you have CUCM or VCS ?

what protocol you are using ?

Regards

Anas

 

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tbl-company
Level 1
Level 1
In response to Anas Abueideh

‎01-12-2015 11:28 PM

I'm using software version: TC7.1.1.168aadf, protocol is H.323.

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